Privacy Policy

This privacy policy sets out how Construction Claims and Disputes handles your personal information. We do our best to comply with Australian privacy legislation.

 

We collect, hold, use and disclose personal information to let you know about our products and services. You may receive updates from us from time to time. We do not sell or give away access to the personal information you provide to us.

 

Staying Anonymous

You can browse this website anonymously. If you identify yourself to us, at that point we will collect your personal information.

 

Collecting personal information

We try only to collect the information we need to update you about our progress. The primary way we collect personal information about you is when you give it to us, for example:

• when you contact us

• when you submit information to our website

• when you ask for access to the information we hold about you.

 

You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so.

 

Testimonials

If you provide us with a testimonial, you give us your consent to use your name and the date to be displayed on our website or in our other marketing material, together with the content of the testimonial you provide.

 

Indirect collection

We only collect information directly from you.

 

Social Networking Services and links to other websites

We may provide links to other websites or use social networking services such as Facebook to communicate with the public about our work. These sites have their own privacy policies. We may collect your personal information when you communicate with us using these services. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.

 

Collecting sensitive information

We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. We will take steps to appropriately protect any sensitive information we do receive.

 

How we use Cookies and other identifiers

We use a range of third-party tools, including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites.

 

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. Some website features may not function properly without cookies.

 

The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site, and the next site visited. We use the information to help track your use of our websites to improve your user experience and the quality of our services. To find out how to opt out of tailored advertising, please check the options available here http://www.networkadvertising.org/choices/.

 

Security and overseas recipients

We rely on third-party providers such as Google, Wix and Mailchimp to store the information you provide securely. We do use appropriate password protection for our systems.

 

Disclosure

The information we collect about you is used only to keep you updated. We do not publish your personal information. We may give access to identification data we obtain and transaction records to appropriate and competent advisors or authorities for the purpose of obtaining advice.

 

Accessing and correcting your personal information

You may request copies of the information we hold about you, which will only be provided electronically. You can request to amend or correct that information. If we disagree with your requested change, we will keep a copy of your request with our information.

 

Problems?

If you have any concerns about our use of your personal information, please write to info@ccandd.com.au and let us know what the problem is. We will respond to your concerns within 30 days.

 

If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.